FAQS
What is your return policy?
We offer Pakistan’s first 60-Day Easy Return. You can request a return within 60 days of delivery, provided the item is unused and in original packaging.
How do I request a refund?
You need to send the product back to our return address. Once received and inspected, the product amount is refunded, and a confirmation screenshot is shared.
Do you offer exchanges?
Yes. We provide ahassle-free exchange servicewhereour rider collects the item and delivers the replacement—no need for you to send the parcel.
What if the product is damaged or incorrect on delivery?
Contact us immediately after receiving the parcel with clear photos or videos so we can resolve the issue promptly.